Conditions and documents referred to in it stablish conditions that www.brottdog.com website is propierty of Another Design Rules SL with CIF ESB66510397. Located in street Amat i Piniella 7 ground floor 08242 Manresa (Barcelona), being Brott one of their trademarks.

Please read the Terms carefully before using this website. By using this website or ordering it consent to be bound by these Terms, if you do not agree with all of the Terms, you must not use this website.

These conditions could be modified. It is your responsibility to read periodically since the conditions prevailing at the time of use of the website you will be applicable.

1. JURISDICTION OF CONTRACT

The General Conditions of Purchase apply to the sale of all Brott products through its website, to consumers who are able to deliver orders worldwide.

Brott inform that its website is directed to persons over 18 years. If you are a minor, you should consult this information with your parents or guardians.

2. YOUR DATA AND YOUR VISITS TO BROTTDOG.COM

Your information or personal data will be treated with the provisions of the Privacy Policy. By using this site, you consent to the processing of such information and data and declare that all information or data you provide are accurate and correspond with reality.

3. USE OF OUR WEBSITE

By using this site and order it, you agree to use this site only for queries or orders legally valid. No ordering speculative, false or fraudulent. Give us a true and correct e-mail address, mailing address and other contact details. Also allow using this information to contact you if it is necessary, please see our Privacy Policy. If you do not provide all the information we need, we can not take your order.

By making an order through this website, you declare that you are 18 years old and you have legal capacity to enter into binding contracts.

4. PRODUCT AVAILABILITY

All orders are subject to product availability thereof. If there are difficulties in the provision of products or no longer in stock, we will refund any amount you could have paid.

Our products may be available in other point of sale through our distribution network / resellers.

5. CANCELLATION OF ORDER

We reserve the right to remove any products from this website at any time and remove or edit any materials or content thereof. We always will try to process all orders but there may be circumstances that force us to cancel an order after we have sent the order confirmation, so we reserve the right to do it at any time without being liable to you or anyone else.

6. DELIVERY

Delivery will be made at the specified address, which may be different from your residence, and can be sent to your workplace or even a third person you want to make a gift. In any of the cases it will require the identification of the buyer or the person to whom the product is directed by an official document that identifies and signing the delivery note.

The deadline fixed in the website will be only indicative. However, Brott will strive to meet the deadline; will not being responsible in case of exceeding the deadline originally estimated.

7. UNDELIBERABLE 

If after two attempts it is impossible to make delivery of your order, the shipping company will store the product for 15 days so you can pick it up. In addition, you will leave a note explaining where is your order and how to collect it. If you will not be in place at the time of delivery, contact us or with the carrier to agree on next day delivery.

After 15 days, if the order has not been delivered for reasons that not attribute to us, we are entitled to recover the goods, no possibility to claim for them.

8. PRICE AND PAYMENT

The price of the products will be as stipulated at all times on this site, except in case of error. On error we will inform you as soon as possible, giving the option to confirm your order at the correct price or cancel it. If we are unable to contact you we reserve the right to refund the amount of the order and cancel it.

Prices on this site are in euros and include IVA, but exclude shipping costs, that it will be added to the total amount due as set out in paragraph Shipping. The delivery may be subject to import tariffs.

You can make payment by Visa, MasterCard and PayPal. To minimize the risk of your data encrypted credit card. The charge on your card will be made in the time you confirm your order.

By confirming your order you confirm that the credit card is your property.

Credit cards are subject to validation checks and authorization by the issuer thereof, if such entity does not authorize payment, we are not responsible for any delay or failure to deliver nor can we formalize the sale. 

9. RETURN/EXCHANGE

If you are not completely satisfied with your purchase, you can return the products, within 15 calendar days of purchase and receive a refund or make a change, provided the product has not been used and is in its original packaging.

Defective products will be replaced or refunded after being evaluated by our team.

Only we will accept returns of products purchased online directly brottdog.com. If you purchased a product in one of the Brott dealers, please contact the shop to process your exchange or refund.

No refunds on gift cards or tailor-made products.

How to Return

1. Contact us by email or phone guau@brottdog.com +34 931 314 108 stating your name, number of order, shipping code and reason for return.

2. After verifying the information we will indicate how to proceed to forwarding the product, as the method you have chosen. You have to return it to the following address:

Brott Barcelona

Amat Piniella 7 bxs

08242 Manresa

Barcelona 

3. The product must be in its original packaging, unused and in perfect condition. Within 15 days from receipt of the product we will process the return by certificate post and it the product fulfil the requirements we will refund it without charge shipping for the purchase by the same means as was done.

Returns for defective products and incorrect shipments:

In this case Brott will pay shipping costs for returning the defective product and forwarding a new product.

International Returns:

Brott is not responsible for customs taxes incurred to return products from international destinations. Shipments should be categorized in the post office or shipping company as "Items returned under warranty."

10. RESPONSIBILITY

In Brott we make every effort to ensure that the descriptions and product specifications are accurate and correct with the maximum detail as possible. The colors that appear on the website are an accurate representation of the original, however, may vary slightly from actual product colors due to the resolution of your screen or browser.

We are not responsible for any damages that may be caused by accident or force majeure, strikes, war, technical failures, maintenance, interruptions or malfunctions, lack of access, lack of availability and / or continuity of the portal , loss of data, delays in delivery / collection of orders and in general, any event that precludes the proper performance and operation of our services. It will be understood that our obligations will be suspended during this period and after completion we will find a solution to carry out the order.

In the event that could be attributed some responsibility to Brott this would be limited to pay the amount by the user.

11. INTELLECTUAL PROPERTY

Brott owns all rights of intellectual property shown on the website brottdog.com and the elements contained therein in particular, images, video, text, trademarks, logos, color combinations, structure and design. All rights are reserved for that purpose. Under the provisions of Royal Decree 1/1996 for approving the revised text of the Copyright Act in Article 17 are expressly prohibited reproduction, distribution and public communication, including any means of making available, of all or part of the contents of this website for commercial purposes, in any form or by any technical means without the express permission of Brott.

Brott ® and its logo are trademarks of Another Design Rules SL.

12. VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

We will not be responsible for any damage or loss resulting from a denial of service attack, viruses or other technologically harmful software or material or harmful that may affect your computer, computer equipment, data or materials resulting from the use of this website or downloading content from the same or the same redirect. 

13. LINKS FROM OUR WEBSITE

In the event that our site contains links to other websites and other materials, these links are provided for informational purposes only, without having any control over the content of these websites or materials. Therefore, we do not accept liability for any loss or damage resulting from its use.

14. WARRANTY

All our products are guaranteed for two years. Any abnormality at the time of delivery should be reported immediately.

No cover breakage, chipping or tears or misuse, no wear of materials for their use.

Covered breakage for badly sewn and cracks by pores in the metal or fibre.

The replacement material will be the same or similar product if the original is exhaust.

If you receive a package beaten or damaged, it should be stated on the delivery note of the carrier, otherwise we do not have responsibility and you will must contact with the carrier.

15. VALIDITY OF BIDS

The deals offered in brottdog.com are valid while stocks last. If you have the stock exhaust, is required to reimburse the amount paid by the customer and we will offer a product of equal or superior characteristics.

16. LAW AND JURISDICTION

The terms and conditions governing this page and all relationships that could be derived are safeguarded by Spanish law. Any dispute arising from, relate or arising from access or use of this site is subject to the exclusive jurisdiction of the courts Barcelona, renouncing to any other jurisdiction that may be applicable.

17. CUSTOMER.

If you have any questions, complaints or questions about our products or the operation of the online store, you can contact us via email or phone guau@brottdog.com +34 931 314 108.

Brott is interested in your opinion, if you want to leave us any comments or suggestions, we would love to receive it. You can do it through our contact form.


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